Frequently Asked Questions
Find answers to common questions about our roofing services in Dublin.
Do you provide free quotes?
Yes. We give free, no-obligation quotes for all roofing work. We inspect the roof and give you a detailed breakdown of the work needed and the cost before anything starts.
Are you fully insured?
Yes. Haven Roof Specialists is fully insured for public liability and employer's liability, so you have peace of mind while we work on your property.
Do you guarantee your work?
Yes. All our new roofs and major repairs come with a written guarantee. The length depends on the materials used and the work carried out. Our dry verge installations come with a 10-year workmanship guarantee.
Is Haven Roof Specialists a member of the National Guild of Master Craftsmen?
Yes. Haven Roof Specialists is an accredited member of the National Guild of Master Craftsmen, membership no. 22587. You get a roofer the Guild has vetted, and you can check our membership on the Guild's website.
How quickly can you respond to an emergency leak?
We give urgent leaks priority scheduling. We don't provide 24/7 or guaranteed same-day callouts, but we aim to inspect and secure urgent roofing problems as quickly as possible to prevent further damage.
What should I do if my roof is leaking right now?
Stay safe first: never go up on the roof or a ladder in wet or windy weather. Move belongings away from the leak, catch drips with buckets and keep clear of any light fittings or sockets near the water. Then call us on 087 239 0125 and we'll schedule your leak as a priority.
How can I contact you?
Call 087 239 0125 (we're available Monday to Saturday) or email info@havenroofspecialists.ie. We aim to reply to emails within 2 hours.
Do you cover my area?
We cover all of Dublin city and county, including north County Dublin towns such as Rush, Lusk, Donabate, Skerries and Balbriggan, with no call-out charge anywhere in County Dublin. We also cover parts of Wicklow and Kildare. See all the areas we cover.
How much does a roof repair cost?
It depends on the problem, the materials needed and how easy the roof is to reach. Replacing a slipped slate costs far less than repairing a large area of rotten timber. We always give you a free, itemised quote after inspecting the roof, so you know the price before any work starts.
How long does a full roof replacement take?
For a standard semi-detached or terraced house in Dublin, it usually takes 3 to 5 days, depending on the weather and the roof. We make sure your home is watertight at the end of every working day.
Do I need planning permission to replace my roof?
Usually not, if the roof is replaced like-for-like (similar materials, same height and shape). If your home is a protected structure, or you're changing the roof's appearance significantly, permission may be needed. Check with your local council if you're unsure.
Which flat roof systems do you use?
We install torch-on bitumen felt and EPDM rubber. We don't install fibreglass (GRP), because it's very rigid and can crack as buildings expand and contract. We'll recommend the right system for your roof and budget after an inspection.
Do you take away the old materials?
Yes. We arrange skips and remove all the old materials and debris from your property for responsible disposal.
Can you work on my roof in the rain?
Permanent repairs need dry conditions. In an emergency we can often fit temporary waterproofing, such as heavy-duty tarpaulins, to keep the water out until the weather allows a permanent repair.
Can you help with an insurance claim?
Yes. We can provide detailed quotes and reports for your insurer. Most home insurance policies cover sudden storm damage but not gradual wear and tear, so take photos of the damage straight away and contact your insurer promptly.
Do you replace fascias, soffits and gutters?
Yes. We replace rotten timber fascias and soffits with maintenance-free uPVC, stripping out the old timber rather than covering over it, and we fit new uPVC or aluminium guttering. We also clean gutters as a job on its own.
Do you work on commercial roofs?
Yes, on a small scale. As well as homes, we repair and replace flat and pitched roofs on small commercial buildings across Dublin. Tell us about the building and we'll let you know if it's a job for us.
Do you offer a referral reward?
Yes. If you refer a friend or neighbour, we'll send you €25 cash once their job is completed and paid for.
