Haven Roof Specialists (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
Full names, phone number, email address, property address, or the job location, details related to your roofing inquiry or project, any other information you provide voluntarily through our contact forms or lead ads.
We may also collect technical data (such as IP address, browser type, device information) through cookies and analytics tools to help improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to your inquiries or service requests. Provide quotes and schedule inspections. Carry out roofing-related services. Communicate with you regarding your project. Improve our services, marketing, and customer experience. Comply with legal or regulatory obligations.
We will never sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
Our internal team and contractors directly involved in your project. Third-party platforms (e.g. Meta/Facebook, Google) for advertising and retargeting purposes. Trusted software providers used for customer management and communication internally.
We ensure that all partners and platforms comply with relevant data protection regulations.
4. Your Data Rights
You have the right to:
Request access to the data we hold about you. Request correction or deletion of your personal data. Opt out of marketing communications at any time.
To exercise your rights, please email us at:
5. Data Storage & Security
We take all reasonable steps to protect your data, including using secure servers, encrypted platforms, and limiting access to authorized personnel only.
6. Cookies
We may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧
📞
1800 911 114
🌐